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Marty Jalove
Mar 55 min read
Customer Service: What could you do, What should you do, and what WOOD I do?
Whether you're laying a wood floor in a high-end studio or helping a first-time homeowner pick the right finish, BACON keeps your...
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Marty Jalove
Mar 14, 20245 min read
Exceeding Expectations: The Key to Customer Service Recovery
When those interactions don't meet expectations, it can lead to dissatisfaction and, potentially, a lost customer.
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Marty Jalove
Oct 2, 20234 min read
The Missing Piece in the Customer/Employee Experience.
Every business has goals that are driven by the customer needs, but that success is heavily influenced by how employees perform....
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