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Customer Service: What could you do, What should you do, and what WOOD I do?
Whether you're laying a wood floor in a high-end studio or helping a first-time homeowner pick the right finish, BACON keeps your...
Marty Jalove
Mar 55 min read
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Exceeding Expectations: The Key to Customer Service Recovery
When those interactions don't meet expectations, it can lead to dissatisfaction and, potentially, a lost customer.
Marty Jalove
Mar 14, 20245 min read
35 views
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The Missing Piece in the Customer/Employee Experience.
Every business has goals that are driven by the customer needs, but that success is heavily influenced by how employees perform....
Marty Jalove
Oct 2, 20234 min read
42 views
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